E-Commerce Operations Specialist APPLY NOW

san leandro
1 - 2 usd / hour
Thu, Oct 29, 2020
Full time

Manage online orders from receipt through final shipment including batching and printing processes, reporting, providing e-commerce customers the highest level of service through the facilitation of the continuous quality improvement program for the order fulfillment process.

As a E-Commerce Operations Specialist, you will;

  • Check order status, shipments, inventory, billing, logistics, backlog, and forecast daily communicating with team and informing customers of any pending issues of shipment delay  
  • Obtain forwarder’s tracking report and proof of delivery  
  • Update shipping report/receipt logs daily/weekly for all models and monitor customer’s updates  
  • Communicate with team to fulfill customer requests and provide solutions  
  • Co-work with SCM team on Forecasting/ Demand plan to meet customer’s demand  
  • Perform other related duties as assigned 

Basic qualifications; -

  • Ability to multitask and deliver results in a fast-paced environment
  • Strong aptitude for learning new methods and processes, dealing with complexity and understanding how to utilize them in a fluid environment
  • Attention to Detail - Job requires being careful about detail and thorough in completing work tasks
  • Willingness and ability to operate in a team environment. - The candidate will have the ability to work independently without constant supervision and be willing & able to jump into group projects
  • Responsible for ensuring all daily department duties are completed on time accurately; 
  • Continually looks for efficiency gains, shares best practice, and suggests process improvements
  • Microsoft Word, Excel and Power PowerPoint. 
  • E-commerce: 1 year (Preferred) 
  • Fulfillment: 1 year (Preferred) 
  • Experience with Amazon Vendor Central, Amazon Seller Central, Houzz, Home Depot, Walmart, Wayfair. (Preferred) 
  • Bachelor’s Degree (Preferred) 
  • Highly detailed, analytical, accurate and organized
  • Be accountable and responsible, Team Player
  • Comfortable working in a multi-cultural environment


M E L L O W is a fast-growing e-commerce company with a variety of brands and products in the home furnishing market. From 2009 we’ve been serving millions of consumers across the US through online retailers like Amazon, Wayfair, Overstock and more.


·       Health Insurance (Medical, Dental, Vision, Group Life Insurance)

·       401(K)Plan

·       Paid vacation & sick leave

2020-10-29|||san leandro|||operating||||||0mglOWdpNL9jMrpi|||FULL_TIME|||USD|||HOUR|||range|||223|||1|||2|||true


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