E-Commerce Operations Specialist APPLY NOW

san leandro
operating
1 - 2 usd / hour
Thu, Oct 29, 2020
Full time

Manage online orders from receipt through final shipment including batching and printing processes, reporting, providing e-commerce customers the highest level of service through the facilitation of the continuous quality improvement program for the order fulfillment process.


As a E-Commerce Operations Specialist, you will;

  • Check order status, shipments, inventory, billing, logistics, backlog, and forecast daily communicating with team and informing customers of any pending issues of shipment delay  
  • Obtain forwarder’s tracking report and proof of delivery  
  • Update shipping report/receipt logs daily/weekly for all models and monitor customer’s updates  
  • Communicate with team to fulfill customer requests and provide solutions  
  • Co-work with SCM team on Forecasting/ Demand plan to meet customer’s demand  
  • Perform other related duties as assigned 


Basic qualifications; -

  • Ability to multitask and deliver results in a fast-paced environment
  • Strong aptitude for learning new methods and processes, dealing with complexity and understanding how to utilize them in a fluid environment
  • Attention to Detail - Job requires being careful about detail and thorough in completing work tasks
  • Willingness and ability to operate in a team environment. - The candidate will have the ability to work independently without constant supervision and be willing & able to jump into group projects
  • Responsible for ensuring all daily department duties are completed on time accurately; 
  • Continually looks for efficiency gains, shares best practice, and suggests process improvements
  • Microsoft Word, Excel and Power PowerPoint. 
  • E-commerce: 1 year (Preferred) 
  • Fulfillment: 1 year (Preferred) 
  • Experience with Amazon Vendor Central, Amazon Seller Central, Houzz, Home Depot, Walmart, Wayfair. (Preferred) 
  • Bachelor’s Degree (Preferred) 
  • Highly detailed, analytical, accurate and organized
  • Be accountable and responsible, Team Player
  • Comfortable working in a multi-cultural environment


ABOUT THE COMPANY:

M E L L O W is a fast-growing e-commerce company with a variety of brands and products in the home furnishing market. From 2009 we’ve been serving millions of consumers across the US through online retailers like Amazon, Wayfair, Overstock and more.


Benefits

·       Health Insurance (Medical, Dental, Vision, Group Life Insurance)

·       401(K)Plan

·       Paid vacation & sick leave


2020-10-29|||san leandro|||operating||||||0mglOWdpNL9jMrpi|||FULL_TIME|||USD|||HOUR|||range|||223|||1|||2|||true

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