Sales Account Specialist (Amazon) APPLY NOW

San Leandro, CA
Sales
Full time


Seniority Level

Entry level


ABOUT THE ACCOUNT SPECIALIST ROLE:

**This is NOT a remote role

The e-Commerce Account Specialist will report directly to the Sr. Account Manager and will assist in the day to day sales operations. Candidate should be familiar with navigating through E-Commerce channels. This position will support and work with all areas of the specific account: including demand forecasting, inventory allocation, site maintenance, order processing, marketing, and other daily tasks to help achieve the company's sales goals. The focus of the sales team is to drive our business while providing account management for our customers.

 

DUTIES & RESPONSIBILITIES:

  • Assist day-to-day online sales activities for retail accounts
  • Help develop new and creative strategies to grow our business within the channel
  • Maintain quality service by monitoring standards; advising supervisor of potential problems
  • Analyze sales-related metrics including inventory, pricing, and promotions
  • Prepare reports by collecting and analyzing information
  • Provide information by collecting, analyzing, and summarizing information; responding to requests
  • Devise and execute effective promotions strategy with a solid understanding of seasonal patterns and analyze & adjust strategies based on results
  • Build and maintain strong relationships with Forecasting, Marketing, Purchasing, and Operations to support all planned sales and promotions
  • Promote the continuous development and improvement of existing online strategies and marketing programs of the account
  • Assist the channel P&L, ensure budgeted sales and margin targets are reached or exceeded
  • Identify new and emerging opportunities, trends, insights, as well as possible threats
  • Daily review the E-commerce listing health of assigned channels along with major competitors to make sure we are always in a leadership position

 

QUALIFICATIONS:

  • Bachelor’s Degree
  • 2+ years of E-commerce account assistance, Amazon experience required
  • 1+ year(s) developing a strong business relationship with customers
  • Computer savvy and understand E-commerce platforms
  • Excellent research, problem-solving, and reporting skills
  • Strong organizational skills and the ability to handle multiple deadlines
  • Great attention to detail with accuracy and consistency
  • A team player and ability to build effective relationships with different departments
  • Solid understanding of B2B E-commerce performance management
  • Ability to analyze data and provide actionable insight
  • Excellent written and verbal communication skills


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